Mosaic America Festival 2023

Volunteer FAQ

1. What is Mosaic Festival?

It is an award-winning festival that attracts 2,000 people every year and represents more that 30 local cultures. For more information please visit mosaicfestival.org.

2. Who is Mosaic America?

Mosaic America is a non-profit organization that cultivates connection among cultures through art. We work with San Jose State University to conduct cultural research. For more information please visit mosaicamerica.org.

3. How do I get in touch with Mosaic America if I have questions?

info@mosaicamerica.org

4. What are the Festival Dates and Time?

September 30, 2023 & October 1, 2023, 3:00pm-9:00pm (both days)

4. What is the address of the Venue (Mexican Heritage Plaza)

1700 Alum Rock, San Jose, CA 95116

6. Who do I contact when I get there?

When you signed up for Sign Up Genius, in the description section is the name of the person you are to contact:

  • Mel: (408)499-8040
  • Lou Jimenez: (971)280-7332
  • Caroline Ammon Yıldız: (812)447-2915
  • Alexandra Garcia: (408)375-4766
  • Glady Lee: (408)888-6466
  • Divya Mehta: (408)508-8323
  • Priya Das: (408)836-1951

(When in doubt please call Melinda Chacon or Lou Jimenez)

7. How do I know what position I’ve been assigned?

You can find your assigned role in the description section of Sign Up Genius

8. What is the festivals highest priority/where we need help the most?

Check-in Assistants, Stage Assistants, and Documentation

9. How do I find a map of the venue/know where everything is?

Map is found at the entrance, in the Program Bi-fold, and online (mosaicfestival.org)

10. Where do I find the program schedule?

Please refer to the Program Bi-fold, every area/zone (i.e pavilion, plaza stage, healing garden etc.), and online (mosaicfestival.org

11. Where are the bathrooms?

Bathrooms are located on the first floor near the classrooms and theater lobby.

12. Where do I send artists to check in?

Performing artists will be let through the gate and signaled to the adequate space (i.e. Theater lobby or greenroom).

13. Where do I find a First Aid Kit?

You will find a First Aid Kit in the Mosaic America Information Booth

14. Where is lost and found located?

Any lost items should be brought to the Mosaic Information Booth.

15. Who do I call incase of an emergency?

Call Top three individuals FIRST, and if no answer, call the others. 

  • *Primary Contact* MHP Event Captin: (669)234-9911
  • Caroline Ammon Yıldız: (812)447-2915
  • Priya Das: (408)836-1951
  • Mel: (408)499-8040
  • Lou Jimenez: (971)280-7332
  • Alexandra Garcia: (408)375-4766
  • Glady Lee: (408)888-6466